About
Syafwan Iqbal Fauzi
Digital Product Leader delivering high-impact solutions across government and private sectors, currently a Product Manager at Braga Technologies, a geospatial technology company, where I lead GeoDashboard implementations for government ministries and agencies, including Kementerian Kehutanan, Kementerian Lingkungan Hidup, and Badan Gizi Nasional. Skilled in leading cross-functional teams to design, develop, and launch 20+ digital products, with recent focus on embedding AI into product workflows, from RAG-based assistants to rule-based/AI-driven compliance analysis that automate previously manual government processes.
- Location
- Bandung, Indonesia
- Languages
- Bahasa Indonesia — NativeEnglish — Working Proficiency
How I work
- 01
Problem before solution
I spend more time understanding the problem than admiring the solution. A clever feature that solves the wrong problem is still the wrong feature.
- 02
An MVP is an experiment
An MVP isn't a half-built product. It's the fastest way to test an assumption, and sometimes that means a prototype, a form, or a conversation before any code.
- 03
"Not yet" over "no"
Every stakeholder request carries a real need. I dig for that need first, then we decide together what to build now and what can wait.
- 04
Ship steadily
Small, steady releases build more trust than big, rare launches. Consistency is how a team learns, and how users feel the product getting better.
Experience
Mar 2025 – presentpresent
Product Manager
Responsibilities & Achievements
Responsibilities
- Own the end-to-end product strategy and delivery for GeoDashboard implementations, tailoring Braga Technologies' web-based GIS platform (sold B2B/B2G) to each government/enterprise organization's needs.
- Lead cross-functional teams (design, engineering, and GIS analysts) to scope, prioritize, and deliver custom GeoDashboard implementations for government ministries and agencies.
- Conduct requirements gathering and user research directly with ministry-level stakeholders, translating regulatory and operational needs into concrete product features.
- Drive the integration of AI capabilities, including RAG-based assistants and AI-driven compliance analysis, into GeoDashboard to automate previously manual, labor-intensive government workflows.
Achievements
- Delivered GeoDashboard implementations for 3 government ministries/agencies in year one: Kemenhut, KLH, and Badan Gizi Nasional.
- Automated KLH's corporate environmental compliance assessment, replacing a manual, multi-party review process with rule-based and AI-driven checks.
- Shipped a RAG-based AI assistant with weekly self-updating knowledge for the environmental compliance product.
- Built spatial analysis for automatic company waste/emission load and fire hotspot risk calculation.
Oct 2024 – Jun 2025
Senior Product Manager — SAMBARA
Transferred back to Citizen Engagement and Service Tribe
Responsibilities & Achievements
Responsibilities
- Led the product strategy and development of SAMBARA on Sapawarga – West Java's Super App, a one-stop platform for vehicle tax and public service management, ensuring a seamless user experience and enhancing accessibility for 1M+ users of the Sapawarga app.
- Spearheaded the digital transformation of Laboratorium Kesehatan Jawa Barat, integrating online registration, consultations, and medical record management into Sapawarga to enhance accessibility and efficiency.
- Collaborated with engineering, UI/UX, and operations teams to develop scalable and efficient solutions, ensuring high-impact service delivery.
- Managed stakeholder alignment with government agencies, ensuring compliance, user adoption, and continuous platform improvements.
Achievements
- Successfully transitioned the vehicle tax rule to comply with the 2025 regulations, ensuring seamless integration into SAMBARA on Sapawarga within a tight timeframe, enhancing compliance and user accessibility.
- Smoothly managed 2,500 daily vehicle tax payment transactions, ensuring efficient processing and timely service delivery to users.
- Led the vehicle tax payment feature in Sapawarga, driving an average revenue of IDR 60 billion monthly, enhancing tax compliance and collection efficiency.
Oct 2023 – Oct 2024
Senior Product Manager — SIDEBAR
Promoted to Senior Product Manager role · Transferred to Government Operation and Service Tribe
Responsibilities & Achievements
Responsibilities
- Led the end-to-end development of SIDEBAR, a digital document ecosystem for the West Java Government, from its discovery to release.
- Collaborated with cross-functional teams, including design, engineering, data, and operations, to deliver impactful results.
- Managed and prioritized the product roadmap, ensuring alignment with organizational goals and user needs for maximum impact.
Achievements
- Successfully refactored SIDEBAR to version 2, ensuring a smooth transition and enhanced performance.
- Achieved a 5/5 SPBE index for the digital archive ecosystem, setting a standard for document management across the Indonesian government.
- Earned a 5/5 SPBE index for digital product development, reflecting the high quality of product culture and execution.
- Secured a 4/5 SPBE index for change management, highlighting effective leadership in driving organizational transformation.
- Earned Best 360 Feedback twice in 2024.
Sep 2022 – Oct 2023
Project Officer — SAPAWARGA
Citizen Engagement and Service Tribe
Responsibilities & Achievements
Responsibilities
- Led the implementation and customer success efforts for the Sapawarga - Jabar Super App ensuring user satisfaction.
- Acted as the primary liaison between internal teams and external stakeholders, ensuring alignment on partnership objectives.
- Developed implementation plans, tracked progress, and mitigated risks to ensure successful outcomes.
- Assigned to the "firefighter team" to handle urgent issues, resolve critical problems quickly, and ensure the stability and performance of high-priority digital projects.
Achievements
- Increased user downloads of the Sapawarga - Jabar Super App from 0 to 500,000 within the first year through impactful initiatives.
- Received recognition of excellence from OpenGov Asia for the Sapawarga product (Jakarta, 2023).
- Received recognition from the United Nations Group of Experts on Geographical Names (UNGEGN) for the Piso Dapur Cianjur project (New York, 2023).
Aug 2022 – Nov 2022
Product Management Student — Intermediate
Apiary Academy x Pasarnowapprenticeship
Responsibilities & Achievements
Responsibilities
- Gained comprehensive knowledge of end-to-end product management under the guidance of mentors and tutors.
- Collaborated with the PasarNow product manager to develop and implement fleet management features.
Achievements
- Recognized as the best-performing team at the introductory level.
- Awarded best-performing team at the intermediate level.
Jan 2021 – Aug 2022
General Manager
Responsibilities & Achievements
Responsibilities
- Managed a team of 15+ employees, focusing on leadership development, ownership, and team performance.
- Helped the CEO direct financial planning and budgeting, ensuring the company's profitability and growth.
Achievements
- Secured customer retention by fostering strong and collaborative relationships to meet client needs, resulting in a +30% increase in company revenue.
Sep 2019 – Aug 2022
Project Manager
Responsibilities & Achievements
Responsibilities
- Led cross-functional development teams including designers, developers, and devops engineers to ensure successful project delivery.
- Implemented Agile methodologies to optimize workflow, ensuring project milestones were met within scope, budget, and timeframes.
Achievements
- Successfully delivered 20+ projects across a wide variety of industries.
Oct 2016 – Dec 2016
Data Management
Telkom Indonesiacontract
Bandung Area, West Java, Indonesia
Responsibilities
Responsibilities
- Analyzed and corrected data in the CSO application, ensuring data accuracy and system reliability, while studying full-time (evening shifts).
Jun 2015 – Sep 2015
Website Developer
Arjuna Financeinternship
Responsibilities
Responsibilities
- Assisted the IT team in developing and maintaining a PHP-based website, contributing to coding, debugging, and performance improvements.
Nov 2014 – Dec 2014
IT Support
Batik Fractal Indonesiainternship
Responsibilities
Responsibilities
- Selected as one of two top students for this internship; provided IT support (troubleshooting, system maintenance) and learned e-commerce fundamentals for batik creation.
Skills
Leadership
Decision-making · Team Development
Stakeholder Management
Negotiation · Cross-functional Collaboration · Communication & Reporting
Product Management
Roadmap Planning · Prioritization · Go-to-market Strategy
Product Discovery
User Research · Problem Validation · Opportunity Solution Tree
Product Delivery
Release Management · Performance Tracking
Project Management
Scope Management · Time Management
Agile Methodologies
Iterative Development · Continuous Improvement
Scrum
Sprint Planning · Backlog Grooming · Retrospectives
Kanban
Workflow Optimization · Sense of Urgency
Tools
Google Analytics · Tableau · Figma · SQL · ClickUp
Education
2015 – 2019
Bachelor's Degree, Sistem Informasi
Universitas Komputer IndonesiaFormal
Grade 3.88
- Activities and societies: Public Relation Shift - Pemuda Hijrah
- Awards: Beasiswa Wali Kota Bandung (Bandung Mayor Scholarship)
2012 – 2015
Vocational / Senior School, Software Engineering
SMK Negeri 4 BandungFormal
- Graduated as one of the top three students in Software Engineering.
2022
Product Management Bootcamp & Apprenticeship
Apiary Academy x PasarnowNon-formal
- Recipient of the Apiary Learn Scholarship, gaining mentorship from industry leaders and hands-on experience with Indonesia's top startups.
- Gained comprehensive knowledge of end-to-end product management under the guidance of mentors and tutors.
- Collaborated with the PasarNow product manager to develop and implement fleet management features.
- Recognized as the best-performing team at both the introductory and intermediate levels.
Certifications
- Feb 2025Product Discovery Micro-Certification · Product Schoolverify
- Dec 2022Product Management Fundamentals - Intermediate Level with Distinction · Apiary Academyverify
- Dec 2022Product Management Fundamentals - Introductory Level with Distinction · Apiary Academyverify
- Aug 2022Product Management 101 · Apiary Academyverify
- —Speaking 1 · Kampung Inggris Bandung (EPLC)